A familiar situation, and the gap it leaves behind.
An Australian small or mid-sized business is satisfied with its managed service provider; bills are paid, the help desk is responsive. Then something arrives — a cyber-insurance renewal, an invoice that does not quite add up, a board question about IT spend, a phishing incident — and a question appears that nobody is quite positioned to answer. How is our IT actually performing?
No provider can independently grade its own work, however good that work is; the limitation is structural, and it applies to the best of them. And many of the firms that do offer independent review are geared to far larger organisations, or also resell the products they would be asked to assess, which leaves the same conflict in a different form. Adeo exists to fill the gap in between.
Adeo’s only work is audit, advice and oversight. Nothing else.