Five ways to get an independent answer.

The complete, independent verdict on the IT your business depends on — assessed across all five domains: service delivery, commercial discipline, roadmap & governance, security & compliance, and AI adoption & posture. Each is measured against the ACSC Essential Eight, NIST CSF 2.0, CIS v8, ISO 27001, your renewing insurer's control set, and the relevant professional-body AI guidance. A focused, multi-week engagement, evidence-led throughout, with a qualified principal standing behind every finding. It ends in a single document leadership or the board can read and act on.

The form of the work

Each engagement concludes with a written audit document for leadership to read and act on. The structure is evidence-led, and the section addressed to your MSP is built so it can be forwarded without further edit. A closing conversation walks leadership through the findings; the full form of the work is set out in your written proposal.

Fee

Baseline Audit engagements are scoped to your organisation and agreed in the written proposal. Every engagement is fixed-fee — you know the cost before work begins, with no time-and-materials surprises.

A standing, independent read on your IT — on the leadership desk by the first business day of every month, before anyone has to go looking for it. Scored across service delivery, commercial discipline, roadmap, security, and AI adoption, cross-walked to ACSC Essential Eight, ISO 27001, NIST CSF and your renewing insurer's control set. Editorially signed off before it leaves Adeo. A pre-written email to your MSP account manager travels with every issue.

The shape of the work

The issue carries an executive scorecard, a technical appendix with framework cross-walks and cost-of-inaction annotations, a paste-ready email for your MSP, a roadmap-status matrix, a plain-English glossary, and methodology with editorial sign-off. Same structure every month, carrying the month's evidence — so a glance tells you what moved and what needs attention.

Fee

Pulse comes in two forms. Essential is a standalone monthly scorecard for smaller organisations. Premium covers larger organisations with the full document, framework cross-walks and insurer control-set mapping. Larger organisations and groups, or organisations with bespoke insurer cross-walks, are scoped on request. Setup is waived on Foundation, Standard and Strategic retainers. See the full sample issue →

When the AI opportunity is clear, this is the engagement that turns it into something your firm can run safely. A scoped advisory, priced per engagement. Used when a Quick-Scan, Baseline Audit, or sustained advisory conversation surfaces a defined enablement opportunity. Adeo writes the specification — what to deploy, how to govern it against your professional-body obligations, and how your people are supervised — and then independently verifies what gets built. The capability itself is configured by your own team, your MSP, or a nominated build partner; Adeo does not touch the configuration. That is deliberate: keeping the build out of Adeo's hands is exactly what lets a later Adeo audit of it stay independent.

Two tiers

Tier I — Vendor-platform enablement. A complete specification for one off-the-shelf platform — Microsoft 365 Copilot, Gemini for Workspace, Cursor, Claude for Work, or ChatGPT Enterprise — with governance design (data residency, prompt-handling, citation requirements), a curated prompt library, a role-based rollout plan, and a supervision SOP aligned to AHPRA, your Law Society + Federal Court GPN-AI, or APES 110 as relevant — with independent verification of the build your team or provider delivers against it.

Tier II — + Off-the-shelf workflow automation. Tier I plus the specification and verification of a no/low-code workflow automation on top of your existing SaaS — Power Automate, n8n, Make, Zapier with LLM nodes, or an agent platform such as Lindy or Relevance — built by your team or provider to Adeo's specification.

Out of scope, by design

Bespoke code, custom model training or fine-tuning, ongoing production operations, on-call coverage, and agentic systems Adeo would be responsible for monitoring beyond engagement close. These are handed to your MSP or a nominated build partner.

Independence, plainly

Because Adeo specifies and verifies the capability but never configures it, Adeo's independence to audit that same capability later is preserved in full — there is no prior build of Adeo's to disclose. The engagement letter records the boundary in writing, and you retain the right to a third-party audit of any capability at any time.