Independent IT oversightAdelaide · South Australia
Adeo — Independent IT oversight
Services · Engagements Scoped · In writing

Five ways to get an independent answer.

Every engagement gives leadership an independent answer, in writing and in plain English, that they can act on. Audits, retainers and Pulse subscriptions are fixed-fee; AI Enablement is priced per engagement, scoped to the work. Every fee sits in the written proposal before work begins. Nothing open-ended. Nothing recurring without your written instruction.

№ 01 — Entry engagement One domain, one written answer

Quick-Scan.

When you need a credible answer in one area before committing to anything larger, the Quick-Scan delivers it: a fixed-fee read on a single domain, written for the leadership desk. Audit-grade evidence within days, signed off by a principal. Delivered in writing, with a closing conversation to talk it through.

Choose from five variants, each aimed at an operational pressure point you will recognise from running an Australian SME.

Variant A · Tier I

Microsoft 365 Tenancy Security

Know whether the tenancy your business runs on is actually secured — an independent read your leadership can act on without translation.

Variant B · Tier I

Backup & Recovery Readiness

Find out whether the recovery story your MSP describes is the one your insurer expects to see.

Variant C · Tier I

Cyber-Insurance Readiness

Walk into the renewal conversation knowing exactly where your controls sit against your insurer’s current expectations — before they ask.

Variant D · Tier II

MSP Value & Performance

Settle the question of whether your MSP is delivering the value your contract describes — evidence-led, written for leadership, and built to forward straight to the account manager.

Variant E · Tier II

AI Adoption & Posture

See where AI already sits in your firm — the tools in use, the shadow-AI you cannot see, and how your data handling and prompt governance stand against your professional body. The entry point to the AI conversation.

On Variant E — AI Adoption & Posture

Before leadership decides what AI should do next, this fast, assessment-only engagement shows you what it is already doing. The work inventories the AI tools in use across the practice, surfaces the shadow-AI running outside any policy, and reads your data-handling and prompt-governance posture against the relevant professional body — AHPRA, your Law Society, or APES 110 — including data-loss prevention and retention for AI-handled information.

You walk away with an AI posture brief: prioritised recommendations and a clear path forward — either an AI Enablement engagement, where Adeo writes the specification and independently verifies the build your team or provider delivers, or a specification you take away and run yourself. The assessment carries no obligation to proceed with either.

Two tiers by depth — Tier I from A$2,400, Tier II (including AI Adoption & Posture) from A$3,500 — fixed in your written proposal before work begins, with larger or multi-entity engagements scoped accordingly.

Fee
From A$2,400 · fixed up front
Scope
One domain you choose
Form
A written assessment leadership can act on, walked through with you
№ 02 — Flagship engagement Five domains, one signed verdict

Baseline Audit.

The complete, independent verdict on the IT your business depends on — assessed across all five domains: service delivery, commercial discipline, roadmap & governance, security & compliance, and AI adoption & posture. Each is measured against the standards your context calls for: the ACSC Essential Eight, ISO/IEC 27001:2022, NIST CSF 2.0 and the CIS Controls for security; the NIST AI Risk Management Framework and ISO/IEC 42001:2023 for AI adoption and posture; your obligations under the Australian Privacy Principles; and the controls your insurer requires at renewal — scoped to your engagement, every finding cited to its benchmark. A focused, multi-week engagement, evidence-led throughout, every finding carrying a principal’s signature. It ends in a single document leadership or the board can read and act on.

The form of the work

Each engagement concludes with a written audit document, carrying the findings and a twelve-month roadmap, for leadership to read and act on. The structure is evidence-led, and the section addressed to your MSP is built so it can be forwarded without further edit. A closing conversation walks leadership through the findings; the full form of the work is set out in your written proposal.

Fee

Baseline Audit engagements run from A$7,500, scoped to your organisation by size and agreed in the written proposal. Every engagement is fixed-fee — you know the cost before work begins, with no time-and-materials surprises.

№ 03 — Ongoing Standing advice, sized to the firm

Technology Advisory Retainer.

An independent technical voice at the table every month — without the cost or commitment of a full-time IT lead. Four tiers (Lite, Foundation, Standard, Strategic), sized by headcount and engagement depth. Each gives you advisory time for the decisions, reviews and hard MSP conversations leadership should not face alone. Adeo Pulse is included — onboarding now, with your first issue scheduled in the written proposal — and the rhythm of reviews and accountability scales with the tier.

Lite

Lean teams

Up to 15 users

  • Advisory time each month, sized for a lean team
  • Pulse Essential, monthly
  • An annual leadership review
Foundation

Small SMEs

10 to 30 users

  • A fuller allocation of monthly advisory time
  • Pulse Essential, monthly
  • Leadership reviews on a quarterly cadence
Standard

Mid-market

31 to 75 users

  • A substantive monthly advisory engagement
  • Pulse Premium, monthly
  • Leadership reviews on a quarterly cadence
  • A regular MSP accountability cadence
Strategic

Larger SMEs

76 to 200 users

  • Senior advisory at the depth a board expects
  • Pulse Premium, monthly
  • Board-ready leadership reviews each quarter
  • A close MSP oversight cadence

Retainers run from A$1,195 a month, scoped to your size and the depth of engagement. Where the user bands overlap, the depth of engagement decides the tier. A short initial term, then month-to-month on thirty days’ notice; the tier and the precise advisory time agreed are set out in your written proposal before anything begins.

№ 04 — Recurring deliverable One issue a month, signed by a principal

Adeo Pulse.

A standing, independent read on your IT — on the leadership desk by the first business day of every month, before anyone has to go looking for it. Scored across service delivery, commercial discipline, roadmap & governance, security & compliance, and AI adoption & posture, cross-walked to the ACSC Essential Eight, ISO/IEC 27001:2022, NIST CSF 2.0 and CIS Controls — with the AI domain read against the NIST AI RMF and ISO/IEC 42001:2023 — alongside your insurer’s renewal requirements. Editorially signed off before it leaves Adeo. A pre-written email to your MSP account manager travels with every issue.

Inside each issue

The issue carries an executive scorecard, a technical appendix with framework cross-walks and cost-of-inaction annotations, a paste-ready email for your MSP, a roadmap-status matrix, a plain-English glossary, and methodology with editorial sign-off. Same structure every month, carrying the month’s evidence — so a glance tells you what moved and what needs attention.

Fee

Pulse comes in two forms. Essential, from A$550 a month, is a standalone monthly scorecard for smaller organisations. Premium, from A$850 a month, covers larger organisations with the full document, framework cross-walks and insurer control-set mapping. Groups, multi-entity structures and bespoke insurer cross-walks are scoped on request. Pulse is onboarding now; the written proposal sets the month your first issue arrives.

See the full sample issue →
Adeo Pulse Premium Specimen
Monthly Performance Scorecard
Warburton & Field Lawyers · Specimen issue
78 / 100
Overall standingAmber · ↓ 1 vs prior period
  • Service delivery86
  • Commercial71
  • Roadmap & governance82
  • Security78
  • AI adoption & posture74
Editorially signed off — AdeoPage one · View all →
№ 05 — Bounded advisory Adeo specifies and verifies; your team builds

AI Enablement (Advisory).

When the AI opportunity is clear, this is the engagement that turns it into something your firm can run safely. A scoped advisory, priced per engagement from A$4,500. Used when a Quick-Scan, Baseline Audit, or sustained advisory conversation surfaces a defined enablement opportunity. Adeo writes the specification — what to deploy, how to govern it against your professional-body obligations, and how your people are supervised — and then independently verifies what gets built. The capability is built, configured, and operated by your own team, your MSP, or a nominated partner.

Two tiers

Tier I — Vendor-platform enablement. A complete specification for one off-the-shelf platform — Microsoft 365 Copilot, Gemini for Workspace, Claude for Work, or ChatGPT Enterprise. It covers governance design (data residency, prompt handling, citation requirements), a curated prompt library, a role-based rollout plan, and a supervision SOP aligned to AHPRA, your Law Society and the Federal Court’s GPN-AI, or APES 110 — with independent verification of the build your team or provider delivers against it.

Tier II — Platform plus workflow automation. Tier I plus the specification and verification of a no/low-code workflow automation built on your existing platforms — by your team or provider, to Adeo’s specification.

Out of scope, by design

Bespoke code, custom model training or fine-tuning, ongoing production operations, on-call coverage, and agentic systems Adeo would be responsible for monitoring beyond engagement close. These are handed to your MSP or a nominated build partner.

Independence, plainly

Your own team or provider builds, configures, and operates the capability; Adeo specifies it and independently verifies it. That separation keeps specification and verification in separate hands, so any later assurance work manages the self-review risk; the boundary is recorded in every engagement letter.

Working papers The standards behind every score

What we measure against.

No opinions you have to take on faith. Every domain Adeo reviews is measured against a documented reference: formal frameworks for security, your professional body’s guidance for AI adoption, and, for the rest, your own contracted commitments.

Service delivery
MSP contracted SLAs Ticket data · SLA attainment
Commercial
Contract terms Invoice accuracy · published list pricing
Roadmap & governance
Committed vs. delivered Change-register hygiene
Security & compliance
ACSC Essential Eight Plus your renewing insurer’s current control expectations
AI adoption & posture
NIST AI RMF · ISO/IEC 42001:2023 AI tool inventory · AHPRA, Law Society, APES 110

Every finding is cited to the relevant benchmark, and the evidence is documented so it can be handed to a board, insurer or parent company as it stands.

Next step

Not sure which engagement fits?

Tell us the issue or decision you need to address, and we will tell you the smallest engagement that answers it. A thirty-minute conversation at no cost is the fastest way to decide. If a Quick-Scan is the right starting point we will say so; if a full Baseline is more than your question needs, we will say that too.

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