Privacy Policy.
This policy explains, in plain English, what personal information Adeo collects, how it is used, and how it is kept safe. Adeo complies with the Australian Privacy Act 1988 and the thirteen Australian Privacy Principles (APPs).
What we collect
When you email us, we receive the name, email address, and any information you choose to include in your message. If you engage us for paid work, we also collect business details relevant to the engagement (organisation name, ABN, billing address) and the IT-configuration evidence required to deliver the engagement.
How we use it
Contact details are used to reply to your enquiry, confirm meetings, and send deliverables you have asked for. Engagement data is used only to deliver the work you have engaged us for. We do not use personal information for targeted advertising, profiling, or training third-party models.
How we store it
Email correspondence is stored in our Microsoft Exchange environment (data centres in Australia). Engagement data is stored in isolated, encrypted workspaces, one per client, accessible only to the Adeo practitioner delivering the engagement. Data is retained for the period required by Australian record-keeping obligations (typically seven years for financial records) and then destroyed.
Who sees it
Personal information is seen only by Adeo. We do not share, sell, or disclose personal information to third parties except where legally compelled (a court order, a regulator's formal request) or where you have given explicit written consent (for example, a co-delivery arrangement with a named partner).
Cookies and analytics
This website uses Google Analytics 4 for aggregated, anonymised visitor analytics (pages viewed, device type, rough geographic region). IP addresses are anonymised before storage, and we have disabled Google signals and advertising features. We do not run marketing-automation tools that profile visitors, and we do not use any analytics to serve advertisements. Google is listed as a sub-processor below.
Fonts, stylesheets, and images are self-hosted on our own domain; no other third-party networks are loaded by this website.
Sub-processors
We use a small set of service providers to run the firm. None of them process client engagement data.
- Microsoft 365 — email, document storage, identity (data in Australian data centres)
- Xero — accounting and invoicing (Australian data centres)
- Google Analytics 4 — aggregated website analytics (United States)
Overseas disclosure
Where personal information is processed overseas — limited to the aggregated, anonymised website analytics handled by Google Analytics 4 in the United States — it is handled under Google's terms aligned to the Australian Privacy Act. No engagement data, client content, or correspondence is processed outside Australia.
Contacting us
The contact page opens your own email client with a subject line pre-filled for contact@adeo.au. Nothing you type is captured by this website; the email arrives in our Microsoft Exchange mailbox when you send it.
Your rights
You can ask us, at any time, what personal information we hold about you, and you can ask us to correct or delete it. Send requests to contact@adeo.au. We respond within ten business days.
Notifiable breaches
If a data breach occurs that is likely to result in serious harm, Adeo will notify affected individuals and the Office of the Australian Information Commissioner within the timeframes required by the Notifiable Data Breaches scheme.
Questions
Write to contact@adeo.au. If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner at oaic.gov.au.
Effective April 2026. Any material update will be notified to clients under active engagement.