adeo
Sector · Healthcare Fixed-fee · Transparent

Patient data is regulated. The practice is accountable.

Your MSP is not the accountable party — the practice is. Adeo gives clinical leadership an independent, board-grade read on the controls, backups, and MSP governance behind the clinical systems.

Why now Sector pressure points

Why healthcare providers come to Adeo.

№ 01

APP 11 and My Health Record exposure.

Patient data is regulated. The practice is the accountable party — not the MSP. Adeo documents where the gap is and what evidence closes it.

№ 02

Board scrutiny has sharpened.

Treatment recording systems, patient-messaging platforms, and ad-hoc cloud apps have created shadow-IT surface area most MSPs weren't contracted to oversee.

№ 03

Insurance renewal is hardest in healthcare.

Underwriters now ask for documented evidence of backup restore testing, segregated admin rights, and external-sharing governance.

№ 04

Ownership transitions leave IT behind.

A retiring principal sells; the new owner inherits whatever arrangement was in place. Most healthcare clients arrive in the first six months after such a transition.

№ 05

Accreditation now has an IT lens.

Private hospital accreditation, NDIS audit, and residential aged-care quality standards all carry an IT-oversight element.

Engagements Fixed-fee, in writing, before work begins

How Adeo works with principals.

№ 01 · Entry
Quick-Scan
From A$2,400 · five days
№ 02 · Flagship
Baseline Audit
A$7,500 – 15,500
№ 03 · Ongoing
vCIO Retainer
Quoted per engagement
Recurring · Artefact
Adeo Pulse
A$550 – 850 / month

Full engagement details and fees live on the Services page. Every proposal is written in advance; there are no retainers, renewals, or recurring charges without your signature.

First engagement What the brief typically surfaces

What typically surfaces on a first engagement.

Patterns we see in a mid-sized medical practice (8 – 40 clinicians, shared admin):

  1. 01Patient-portal accounts shared between practitioners — compliance risk, auditability risk.
  2. 02Ad-hoc cloud services (personal Dropbox or Google Drive, messaging apps with patient-identifying content) outside the sanctioned tenancy.
  3. 03Backup is happening but restore-testing is not documented. The insurer expectation is evidence on file.
  4. 04Old staff accounts still active months after departure.
  5. 05Privileged-access review done verbally, not logged — a governance gap more than a technical one.

The deliverable is designed to be readable by clinical leadership and forwardable to the MSP without edit.

Independence, plainly

Adeo's only source of revenue is the fee your organisation pays us.

That limits what we can earn. It is also the product. No vendor commissions. No MSP referral fees. No resale margin. In either direction.

What we will not do
  • × Run helpdesks, desktop management, or production systems.
  • × Resell software, hardware, or licences.
  • × Take commissions from any vendor, MSP, or insurer.
  • × Brief a board without the engagement sponsor in the room.
Next step

A thirty-minute conversation, at no cost.

Email contact@adeo.au with "Healthcare enquiry" in the subject line. Reply within one business day.

Start the conversation